Skip to main content

DNA Steelworks – Awnings & Carports

  • Unit 3, Leachwood Park, New Germany, Pinetown, 3610
Facebook Linkedin-in Instagram
STEELWORKS
Get A Quote

TERMS & CONDITIONS

Last Updated: 25 September 2026

Welcome to the DNA Steelworks website.

These Terms & Conditions govern your use of the DNA Steelworks website, https://dnasteelworks.co.za/, and the provision of services by DNA Steelworks.

By accessing our website, requesting a quotation, accepting a quotation, or engaging DNA Steelworks for services, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use our website or engage our services.

1. ABOUT DNA STEELWORKS

DNA Steelworks is a South African steelwork company providing steel-related products and services, including, but not limited to:

  • Awnings;

  • Carports;

  • Shadeports;

  • Pergolas;

  • Louvered awnings;

  • Facade cladding; and

  • Other custom steelwork and related installations.

Our business details are:

DNA Steelworks
Unit 3, Leachwood Park
New Germany
Pinetown
3610
South Africa

Email: info@dnasteelworks.co.za
Telephone: +27 78 132 6678

2. USE OF THE WEBSITE

The information provided on this website is intended for general informational purposes.

You agree to use the website lawfully and not to:

  • Use the website for unlawful or fraudulent purposes;

  • Attempt to gain unauthorised access to the website or its systems;

  • Interfere with the operation or security of the website;

  • Copy, reproduce or distribute website content without permission;

  • Introduce malicious software or harmful code; or

  • Use the website in a manner that could damage, disable or impair the website.

DNA Steelworks reserves the right to restrict or terminate access to the website where we reasonably believe that these Terms & Conditions have been breached.

3. QUOTATIONS AND ESTIMATES

All quotations provided by DNA Steelworks are based on the information available to us at the time the quotation is prepared.

Unless otherwise stated in writing:

  • Quotations are valid for the period specified on the quotation;

  • A quotation is not a binding acceptance of an order until it has been accepted by both parties;

  • Prices may be subject to change where the scope of work, specifications, materials or site conditions change;

  • Additional work or materials not included in the original quotation may be charged separately; and

  • A quotation may be revised where new or additional information becomes available.

Customers are responsible for reviewing quotations carefully before accepting them.

4. ACCEPTANCE OF A QUOTATION

A quotation will be considered accepted when the customer provides written acceptance, makes the required payment or deposit, or otherwise confirms their instruction for DNA Steelworks to proceed with the work.

Once a quotation has been accepted, the agreed scope of work, specifications, materials, pricing and payment terms will form the basis of the project.

Changes requested after acceptance may result in additional costs and/or changes to the completion date.

5. SITE ASSESSMENTS AND MEASUREMENTS

Where required, DNA Steelworks may conduct a site assessment before commencing work.

Site measurements and assessments are intended to establish the requirements of the project and identify relevant site conditions.

Where site conditions differ from information supplied by the customer or from conditions reasonably identifiable during the initial assessment, DNA Steelworks may need to revise the quotation or scope of work.

Additional work resulting from unforeseen site conditions may be charged separately.

6. CUSTOMER RESPONSIBILITIES

The customer is responsible for providing DNA Steelworks with accurate and complete information necessary to perform the work.

The customer must:

  • Provide reasonable access to the property and work area;

  • Ensure that the site is reasonably accessible and safe for our employees and contractors;

  • Inform us of any known underground services, electrical cables, pipes or other relevant infrastructure;

  • Obtain any permissions or approvals that are the customer’s responsibility;

  • Ensure that the property owner or authorised representative has approved the proposed work;

  • Remove or protect personal belongings and items that may be affected by the work where reasonably necessary; and

  • Provide any information that may reasonably affect the installation or project.

DNA Steelworks will not be responsible for delays, additional costs or damage arising from inaccurate information supplied by the customer or from conditions that could not reasonably have been identified beforehand.

7. PLANNING PERMISSIONS AND APPROVALS

Depending on the nature, size and location of a project, certain municipal approvals, building plans, body corporate approvals, landlord permissions or other authorisations may be required.

Unless expressly stated in writing as part of the agreed scope of work, obtaining such approvals is the customer’s responsibility.

Customers should confirm applicable requirements with the relevant municipality, body corporate, landlord or other authority before work begins.

Where DNA Steelworks agrees to assist with an approval or application, any related costs and responsibilities will be agreed separately.

8. MATERIALS AND SPECIFICATIONS

DNA Steelworks will endeavour to supply materials and complete work in accordance with the specifications agreed in the quotation.

Minor variations in colour, finish, texture, dimensions or appearance may occur due to:

  • Manufacturing tolerances;

  • Material availability;

  • Natural variations;

  • Lighting and viewing conditions; or

  • Differences between product samples, photographs and actual materials.

Where a particular material, colour, finish, brand or specification is essential to the project, this should be confirmed in writing before the quotation is accepted.

9. CHANGES TO THE SCOPE OF WORK

Any changes requested by the customer after acceptance of a quotation may affect the project price and completion date.

DNA Steelworks reserves the right to charge additional amounts for:

  • Additional materials;

  • Additional labour;

  • Additional installation work;

  • Changes to dimensions or specifications;

  • Additional site visits;

  • Rework caused by customer-requested changes; or

  • Unforeseen site conditions.

Where reasonably possible, additional costs will be communicated to the customer before the additional work is undertaken.

10. PAYMENT TERMS

Payment terms will be specified in the quotation or invoice issued to the customer.

Where a deposit or advance payment is required, work may only commence once the required payment has been received and cleared.

The customer remains responsible for payment of all amounts due in accordance with the agreed payment terms.

DNA Steelworks reserves the right to suspend work where payments are overdue.

Any additional costs arising from delays caused by non-payment may be charged to the customer where permitted by law.

11. DELIVERY AND INSTALLATION

Installation dates are estimates unless a specific date has been expressly confirmed in writing.

Installation and completion dates may be affected by:

  • Weather conditions;

  • Material availability;

  • Supplier delays;

  • Site access;

  • Customer-requested changes;

  • Municipal or third-party approvals;

  • Unforeseen site conditions;

  • Labour or logistical issues; or

  • Events outside DNA Steelworks’ reasonable control.

DNA Steelworks will make reasonable efforts to keep customers informed of significant delays.

12. WEATHER CONDITIONS

Certain steelwork and installation activities may be affected by adverse weather conditions.

Where weather conditions create unsafe working conditions or make installation impractical, DNA Steelworks may postpone or reschedule the work.

Reasonable efforts will be made to arrange an alternative date.

13. CANCELLATIONS

Cancellation terms may depend on the stage of the project and whether materials have already been ordered, manufactured or prepared.

If a customer cancels an accepted project, DNA Steelworks may be entitled to recover reasonable costs already incurred, including where applicable:

  • Materials purchased;

  • Materials manufactured or specially ordered;

  • Labour already performed;

  • Transport costs;

  • Site preparation costs;

  • Design or planning work; and

  • Other reasonable costs incurred in preparation for the project.

Any refund or amount payable following cancellation will be determined in accordance with the applicable agreement and South African law.

14. DEFECTS AND WORKMANSHIP

DNA Steelworks aims to provide workmanship of a professional standard.

If a customer believes that work is defective or does not conform to the agreed specifications, the customer should notify DNA Steelworks as soon as reasonably possible and provide details of the issue.

Where appropriate, DNA Steelworks will inspect the reported issue and determine whether it falls within the agreed scope of work or applicable workmanship obligations.

The customer should provide reasonable access to the property where an inspection or remedial work is required.

15. WARRANTIES

Any warranties applicable to materials, products or workmanship will be communicated to the customer as part of the quotation, invoice or applicable project documentation.

Manufacturer warranties may be subject to the manufacturer’s own terms and conditions.

A warranty may not apply where damage or failure results from:

  • Misuse or abuse;

  • Neglect;

  • Unauthorised modifications;

  • Improper maintenance;

  • Accidental damage;

  • Normal wear and tear;

  • External events;

  • Structural movement or failure unrelated to our workmanship; or

  • Other circumstances outside DNA Steelworks’ reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any rights that cannot lawfully be excluded or limited under South African law.

16. PROPERTY DAMAGE

DNA Steelworks will take reasonable care when carrying out work at a customer’s property.

Customers should inform us of any known conditions, hazards, fragile structures, underground services or other circumstances that may affect the work.

DNA Steelworks will not be responsible for damage caused by concealed or undisclosed conditions that could not reasonably have been identified before work commenced.

Where damage is caused by our negligence or failure to exercise reasonable care, the matter will be addressed in accordance with applicable law.

17. INTELLECTUAL PROPERTY

Unless otherwise stated, all content appearing on the DNA Steelworks website, including:

  • Logos;

  • Branding;

  • Text;

  • Images;

  • Graphics;

  • Designs;

  • Layouts; and

  • Other website materials

is owned by or licensed to DNA Steelworks.

You may not reproduce, modify, distribute, publish or commercially exploit website content without our prior written permission.

18. PHOTOGRAPHS AND PROJECT IMAGES

DNA Steelworks may photograph completed projects for record-keeping, portfolio and marketing purposes.

Where photographs contain identifiable personal information, individuals or private information, DNA Steelworks will take reasonable steps to respect privacy and applicable data-protection requirements.

Customers who do not wish their property or project to be used for marketing purposes may notify DNA Steelworks in writing.

19. WEBSITE CONTENT AND ACCURACY

DNA Steelworks makes reasonable efforts to ensure that information published on the website is accurate and up to date.

However, we do not guarantee that:

  • All information is complete;

  • All information is current at all times;

  • The website will always be available;

  • The website will be free from errors; or

  • Website content will always be suitable for a particular purpose.

Product images, photographs and examples shown on the website are for illustrative purposes and may not represent the exact appearance of every completed project.

20. THIRD-PARTY LINKS

The website may contain links to third-party websites or services.

These links are provided for convenience and do not necessarily constitute an endorsement of the linked website, product or service.

DNA Steelworks is not responsible for the content, availability, security or privacy practices of third-party websites.

21. LIMITATION OF LIABILITY

To the extent permitted by applicable law, DNA Steelworks will not be liable for losses or damages arising from circumstances beyond our reasonable control.

This may include losses resulting from:

  • Acts of nature;

  • Severe weather;

  • Power failures;

  • Supplier delays;

  • Transport disruptions;

  • Government restrictions;

  • Strikes or industrial action;

  • Unforeseen site conditions;

  • Third-party actions; or

  • Other circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.

22. FORCE MAJEURE

DNA Steelworks will not be considered in breach of these Terms & Conditions where performance is delayed or prevented by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, fire, flood, government action, civil unrest, strikes, supplier failures, transport disruptions, power failures or other events that could not reasonably have been prevented.

Where such an event occurs, DNA Steelworks will make reasonable efforts to minimise the impact and resume performance as soon as reasonably possible.

23. PRIVACY

DNA Steelworks respects the privacy of customers and website visitors.

Personal information is handled in accordance with our Privacy Policy and applicable South African data-protection legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).

By providing personal information to DNA Steelworks, you acknowledge that your information may be processed for legitimate business purposes as described in our Privacy Policy.

24. COMPLAINTS AND DISPUTES

If you have a complaint regarding our services or a project, please contact DNA Steelworks as soon as possible.

We will make reasonable efforts to investigate and resolve complaints in good faith.

Customers should provide sufficient information and supporting documentation to allow us to properly investigate the matter.

25. GOVERNING LAW

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any dispute arising from or relating to these Terms & Conditions or the services provided by DNA Steelworks will be dealt with in accordance with applicable South African law.

26. CHANGES TO THESE TERMS & CONDITIONS

DNA Steelworks reserves the right to update or amend these Terms & Conditions from time to time.

The latest version will be published on this website and will include an updated “Last Updated” date.

Changes will apply to future use of the website and future services unless otherwise required by law.

27. SEVERABILITY

If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that provision will be interpreted or removed to the extent necessary, without affecting the validity and enforceability of the remaining provisions.

28. ENTIRE AGREEMENT

The quotation, project documentation, invoices and any written agreements between DNA Steelworks and the customer may contain additional terms specific to a particular project.

Where there is a conflict between these website Terms & Conditions and a specific written agreement or quotation, the terms of the specific agreement or quotation may apply to the extent permitted by law.

29. CONTACT INFORMATION

If you have any questions regarding these Terms & Conditions, please contact us:

DNA Steelworks
Unit 3, Leachwood Park
New Germany
Pinetown
3610
South Africa

Email: info@dnasteelworks.co.za
Telephone: +27 78 132 6678

30. ACCEPTANCE

By using the DNA Steelworks website, requesting a quotation, accepting a quotation, or engaging DNA Steelworks for services, you acknowledge that you have read, understood and agreed to these Terms & Conditions.